PAYMENT AND SECURITY OF TRANSACTIONS
Payment is due as soon as the order has been made.
Payment is possible only by the following payment cards: VISA/Mastercard by Paypal.
Poetik has implemented an effective customer protection policy, securing transactions carried out via the Poetik Store.
Poetik has subscribed to a financial transaction security system implemented by a specialised service provider Paypal. Only Paypal knows your payment card details and this data is transmitted only in SSL 128 bit encrypted format.
In addition, Poetik and its service providers do not store payment card information and retain only your order details, in order to ensure correct processing and follow-up and to inform you of our Product supply in accordance with the provisions of Article 7 of the present General Conditions.
PRODUCT DELIVER
For your information, Poetik processes and dispatches orders within 72 working hours after you have validated the order, while stocks last.
In all cases Poetik is committed to processing and dispatching your order within 30 days after you have validated the order.
Products are delivered to the delivery address provided during the order process.
Products are sent in priority parcel format. For your information, delivery times vary between 72 working hours and 7 working days after you have validated your order, depending on the delivery area. Deliveries to countries outside the European Union may be significantly longer due to customs formalities and checks.
You are asked to provide a phone number when completing your order. This phone number is required to enable the carrier to contact you in case of delivery problems.
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